Shipping policy

SPEED OF DELIVERY

All orders are shipped expressly by TNT express in Europe and Fedex in the United States.

Delivery to:

  • Czech Republic - Free Delivery, 1 working day;
  • Germany, Austria, Switzerland - Express Delivery, 2-3 days (no additional charges);
  • EU countries - Express Delivery, 2-5 days (no additional charges);
  • United States - FedEx Delivery 3-7 days.
  • Other countries - delivery time depends on distance. 

DAMAGE PROTECTION AND DISCREET PACKAGING

We always pack your lights in way that they are protected against damage and it rarely happens that they arrive damaged or non-functional

We always put your lights into two discreet brown cardboard boxes


CUSTOMS DUTY

There are NO additional fees for customers from Europe, you pay the end price (except non-EU countries).

 

CUSTOMERS FROM COUNTRIES OUTSIDE THE EU

If you buy EasyGrow lights, we charge you 1/5 of their real price, so the customs duties represent a couple of euro/dollars or tens of euro/dollars.

 

TERMS AND CONDITIONS

In case you order using PayPal, your delivery address must be the same as your PayPal address.

 

WARRANTY

We offer a 5-year-warranty period for all lights.

Should you have any problems with the light during this period, we will repair it, ship spare parts or the new light for free.

 

COMPLAINT

 In case of any claims, please contact us at support@easygrowlighting.eu